| SEBRING, Fla. (July 6, 2004) – Hotels and resorts are facing new tests
when it comes to securing their facilities. Today, guests are
traveling with laptops, other electronics and valuables eyed by criminals
and threats of terrorism are a reality. According to a June investigative
report done by Dateline NBC, many hotels are not meeting this challenge.
Non-guests have been found wandering the floors at night and employees
unwittingly providing access to rooms. The report included victims
who have been attacked in their rooms and had valuables stolen.
 The
hospitality industry faces the challenge of not only developing practices
that increase the level of security, but doing it without intruding on
the guest experience. A solution can be found in the high tech
services offered by Hidden Eyes Guard Service. The company can provide
greater protection at lower costs. The services can be used to provide
protection in hallways, common areas, parking lots and entrance points.
Hidden Eyes implements video conferencing technology, high-speed Internet
access, video cameras, microphones, central monitoring stations, and database
management software to provide such services as electronic guard tours,
remote escort service, and access control to the grounds or parking garage,
and all exterior doors:
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Electronic Guard Tour: Security guard costs continue to rise,
turnover is high and record keeping is often inaccurate. By using
technology, Hidden Eyes can provide guard services from a central monitoring
station. During the electronic guard tour, trained professionals
check the location for any suspicious activity. Date-and-time-stamped
images can be taken and forwarded to authorities in the event of a breach.
Because these professionals are at one monitoring station, they can monitor
many locations more efficiently and for lower costs than traditional security
guards.
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Remote Escort Service: Hidden Eyes can help guests and employees
feel safer by providing a virtual escort to a car in a parking lot or other
locations on property. By implementing a series of cameras, microphones,
speakers and high-speed Internet connection, professionals can monitor
activities in real time, speak to the individual and notify authorities
in the event of a threatening situation.
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Access Control to Grounds/Parking Garage/Doors: Hidden Eyes features
a kiosk that transmits video and sound via a secure Internet connection
to a central monitoring station. Guests entering the property stop
at the kiosk and are verbally greeted by a service professional based at
the monitoring station. The guest’s reservation is verified, the
gate is opened remotely, and the front desk is informed of the guest’s
impending arrival to speed up the check-in process. As the
guest is moving through the kiosk, Hidden Eyes stores time-and-date stamped
images of the driver’s face and vehicle in its database. This information
can be retrieved and instantly forwarded to authorities in the event of
a security breach.
Implementing the latest in video conferencing hardware, Internet data transfer
and database management, Hidden Eyes Guard Service replaces or enhances
traditional guard service to better secure areas where access is restricted.
While the service provides a higher level of security, it is designed to
be customer friendly and less imposing on guests at lower costs to the
property.
Hidden Eyes can also be used in conjunction with a properly trained
security guard. Instead of burdening guards with administrative tasks
and tying them to one location, Hidden Eyes allows a guard to patrol the
grounds and increase the level of protection.
Those seeking more information about the patented technology of Hidden
Eyes Guard Service can call 877-504-2837, 863-385-6690 or visit www.gatepackages.com. |