June 24, 2004 - The San Francisco Convention & Visitors Bureau
(SFCVB) has launched a new branding campaign, titled “Only in San Francisco.”
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“We’re here to unveil an unprecedented marketing/branding campaign,
a major effort of the SFCVB to enhance tourism’s economic recovery that
has garnered phenomenal participation from the business community,” said
SFCVB President and CEO John A. Marks at a press conference on June 22.
“Our inspiration was San Francisco itself, a place unique literally
from the ground up – its geography, landmarks, originality, traditions,
cultures, tolerance and diverse inhabitants,” said Diane DeRose, SFCVB
vice president of marketing.
“Our research has always reflected that visitors have a very emotional
reaction to visiting our City. Sometimes it’s called elation, optimism
or awe. These new ads combine the physical icons of San Francisco with
those emotions,” she continued.
The print ads pair the Golden Gate Bridge with a woman in a yoga pose,
a cable car with a wildly decorated flower power bus, a Chinese dragon
dance with Lombard Street, a ballet dancer with Coit Tower, the Victorian
houses of Alamo Square with an outrageous hat from “Beach Blanket Babylon”
and the San Francisco skyline with a towering pile of volumes in a North
Beach book store.
The theme is also carried out in a thirty-second television spot, ten-second
live radio spots, outdoor displays for use on billboards, banners, cable
cars, kiosks and a major installation at San Francisco International Airport.
“It’s time for a little optimism in San Francisco. It’s about
time we get back to basics and look around and pause and reflect not only
on history but on where we are and where we are going and what the City
really represents and what the City is truly about,” said San Francisco
Mayor Gavin Newsom. “Only in San Francisco do you have people from
all over the world that are focused on their common humanity,”
The campaign will debut in the local Bay Area. Companies recognizing
the importance of tourism to San Francisco have committed more than $1.2
million in local advertising space and time to the campaign:
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The San Francisco Chronicle, San Francisco Examiner, San Francisco Magazine,
7x7 Magazine, the San Francisco Business Times and the Bay Guardian.
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Television stations KRON, KGO, KTVU, KPIX and KQED.
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Radio stations KDFC, KFOG, KGO, KNBR, KOIT, KQED and Clear Channel including
Kiss FM, 101.3, KKSF and KMEL and KYLD.
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From the outdoor media, Clear Channel, Next Media, Viacom and JC Decaux.
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As part of an ongoing marketing partnership with the SFCVB, San Francisco
International Airport is providing banners throughout the International
Terminal during the launch period.
“The local response has been very positive,” DeRose noted. “Everyone
we have met with on this project has said not just ‘I like it’ but ‘I want
to be a part of this!’”
Beyond the in-kind contributions of the media, the “Only in San Francisco”
campaign has inspired local businesses to embrace the new brand. For example,
Max’s Restaurants is offering an “Only in San Francisco” sandwich.
June 23 is “Only in San Francisco” Night at SBC Park and unique San Francisco
prizes will be awarded.
“The local part is only the beginning of this campaign,” said DeRose.
“The truth is the Bureau has a very limited advertising budget, slightly
more than $1 million which includes existing partnership money. It
is absolutely necessary for us to develop new partnerships if we are to
take the campaign beyond the Bay Area and drive an increase in tourism.”
“This new theme will be incorporated into all of the Bureau’s marketing
efforts, including those to consumers, meeting planners, travel agents
and the international travel trade,” DeRose said.
The campaign goes beyond traditional advertising to include:
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A kit for merchants with “Only in San Francisco” posters, post cards and
other materials so that every business in San Francisco can get on board.
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The SFCVB will be promoting “Only in San Francisco, Only with Visa” offers.
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See’s Candies will be participating with unique “Only in San Francisco”
offerings.
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The SFCVB Web site, www.sfvisitor.org has been completely redesigned to
better serve potential visitors and to incorporate the campaign theme.
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In the “Wish You Were Here” sweepstakes on the Web site, local residents
can send e-postcards to their friends and both parties will be entered
into drawings for San Francisco vacation packages and prizes of local interest.
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To encourage visitors to venture further and explore more of this fascinating
city, a corps of Neighborhood Ambassadors has been enlisted. They
will share “insiders” knowledge of the things that make their districts
unique and inviting.
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A San Francisco photo gallery has been established on the Web site, calling
on some of the best photographers in the Bay Area to showcase this beautiful
region.
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A merchandising program will be developed.
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“Only in San Francisco” tour packages will be developed and promoted to
consumers and the travel trade.
The concept and creative development for the campaign, including the new
logo, print ads, TV ad, radio, outdoor, Web site and merchandise design
were developed by Eleven, (www.eleveninc.com) an integrated brand marketing
agency that provides brand strategy, advertising, graphic design, and Web
design services to a select number of high-quality clients, including Kodak,
Williams-Sonoma, Google, IDT Telecom, Ameristar Casinos, Barclays Global
Investors and Hyperion.
“We looked for an agency that not only had strong creative talent but
also had fresh ideas about how to make the most of our great destination
given our limited financial resources,” Marks said. “We received
proposals from six of San Francisco’s top creative agencies. Our
search brought us to Eleven because of the depth of their experience and
their integrated approach to branding, strategy, advertising, graphic design,
web and interactive services. We loved the creative work they
showed us, but were equally blown away by the array of ideas they brought
us.”
Electronic copies of the ad campaign are available from Tim Zahner,
SFCVB Public Relations Media Manager, at tzahner@sfcvb.org.
The San Francisco Convention & Visitors Bureau is a private, non-profit
membership organization whose mission is to market The City as a leisure
and convention destination. With nearly 1,900 member businesses,
the Bureau ranks as The City's largest business membership organization,
promoting San Francisco's $6 billion tourism and convention industry.
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