Mr. Delerno went on to say, “By offering this new purchase option hotels or Call Centers can purchase only the training they require, for as long as they require it and only when it is required."  "Additionally, Economy Lodging properties which have no Sales Department can now provide sales skill training to General Managers where before it may not have been cost effective to do so". 

Since 1998 HotelTraining.com has provided private label and custom training to over fifteen thousand hotels and central reservations offices worldwide.  HotelTraining.com private label and custom training corporate clients include such outstanding companies as Marriott, Hampton Inns, SRS-WORLD HOTELS, WorldRes.com, TRUST International and the Elsafe division of ASSA ABLOY Hospitality Inc.  The company's web based training software provides access to on-demand training, tracking of each trainee’s progress as well as in-depth reporting for each trainee. The training is provided in an interactive format that includes text, animation, and audio. Performance feedback on training is provided by way of instant responses that are given for every answer submitted by a trainee.  Interactive responses to test questions may be in the form of a multiple-choice, clickable image, or a fill-in-the-blank answer options. By providing administrative access to a program, a company administrator can review trainee history as well as all corresponding reports.

For additional information regarding the company's STAR Reservations Workshop, "Learn2Serve" Responsible Alcohol Server Training or Tom McCarthy's "Handling the Telephone Inquiry" Sales Workshop, OSHA or Food Safety training, please see the contact information below.  A free sampling of all of the workshops is currently available on the company's web site at, www.HotelTraining.com