HotelTraining.com introduced the first reservation sales training program designed specifically for delivery via the Internet in August 1998.  Since that date, the company has provided reservations training to hotels and reservations centers in the United States, Australia, Western Europe and Asia.

The STAR (Sales Training for Agents in Reservations) Workshop is more effective and less expensive than traditional seminar style training programs. The workshop trains agents to sell a reservation using an easy and enjoyable interactive format that includes text, animation, and audio. Instant feed back on performance is provided by way of multiple choice and fill-in-the-blank answers and tracking as well as quality assurance shops. Constant and consistent delivery of training materials using an interactive format with audio enhances learning and improves retention by as much as 60% over traditional seminar style programs. 

HotelTraining.com's most recent offering, "Learn2Serve", is an on-line responsible alcohol server-training, program. The course provides a comprehensive anytime anywhere training solution that integrates online multimedia based training, e-testing, compliance management and certificate distribution for serving alcohol responsibly.  "Learn2Serve" is designed to streamline the process of employee compliance and reduce liability within the hospitality, food and beverage industries. 

Alpha Inn Management is a hotel asset management and development company that is future oriented -- today! The company is focused on delivering a higher level of hospitality and financial performance to clients. Alpha Inn Management is committed to being a performance leader in fulfilling the asset management needs of the hospitality industry. The company has been recognized for outstanding achievements by Marriott International and the Promus Hospitality Group.  Alpha Inn Management paced the Residence Inn franchise system in property stewardship, shareholder return, market penetration and guest satisfaction during the 1990's.   For additional information regarding Alpha Inn Management, contact Adam Dubroff, Chief Executive Officer, at 1-970-626-2315 or send an e-mail to [email protected]. The company website can be found at www.alphainn.com

HotelTraining.com also develops private label and custom training to be hosted on its web site, which are available to clients through restricted password access.  HotelTraining.com has provided private label and custom training to over fifteen thousand {15,000} hotels and seventeen Central Reservations Offices worldwide.  HotelTraining.com private label and custom training corporate clients include such outstanding companies as Marriott, Hampton Inns, SRS-WORLD HOTELS, WorldRes.com and TRUST International.

For additional information regarding access to a sample custom training tutorial, the STAR Workshop, "Learn2Serve"or  Tom McCarthy's "Handling the Telephone Inquiry" Sales Workshop, please see the contact information below.  A free sampling of all of the workshops is currently available on the company's web site at, <http://www.hoteltraining.com>.