May 20, 2003 - Rim Hospitality�s commitment to training in 2002 and
2003 extended way beyond the traditional. Beginning with the Corporate
Executives and continuing through to the property and department managers,
Rim Hospitality engaged in an aggressive management development that focuses
on leadership and communication skills. The intense program was conducted
by Rapport Leadership International and included over 100 hours, involving
extensive focus on individual and team development. �Developing these leadership
and communication skills has never been so important to our company as
it will be in the next 3 years,� says Mark Burden, President of Rim Hospitality.
By the end of May 2003, all 1000+ Rim Hospitality associates will have
completed the initial training, focusing on communication with each other
as well as with the guest. �Having everyone believe and contribute
to our corporate culture is our No.1 priority. Generating feedback is our
goal and we are aware it is a corporate responsibility to provide the tools
to do that. Our training budget will reach a record high this year, however
this is an investment with multiple returns,� says Jay Barter, Chief Operating
Officer of Rim Hospitality.
Rim
Hospitality is a full service management company with 18 hotel and boutique
properties from Southern California to Oregon. Rim Hospitality manages
hotel, resort and boutique properties affiliated with six national brands
including Preferred Hotels and Resorts Worldwide, Courtyard and Residence
Inn by Marriott, Holiday Inn, Country Inns & Suites By Carlson, Best
Western, as well as our own Heathman Collection of upscale boutique luxury
hotels.
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