Hotel Online  .Special Report

Preferred Hotels and Resorts and TIV Operations Group
Sign Pact to Improve Telecom Profits
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TIV CompuCallSM is at the heart of corporate telecom improvement project.

September 4, 2002 - Dallas, Texas & Chicago, Illinois – TIV Operations Group, Inc. and Preferred Hotels & Resorts today announced a joint accord to offer The TIV CompuCall Telephone Revenue Yield Management system to all Preferred member hotels. 

Commenting on the new agreement with Preferred Hotels & Resorts Worldwide, Louis A. Martinelli, President, TIV stated,”We are delighted at the prospect of working with Preferred Hotels & Resorts Worldwide to deliver advanced telecommunications management systems and solutions that meet and surpass the unique requirements of their guests.”

Mr. Rob Cornell, Managing Director, Preferred Hotels & Resorts Worldwide acknowledged, “Preferred’s interest in TIV CompuCall for our member hotels is based upon TIV’s ability to provide high quality telecommunications services, enhanced profitability, and improved guest satisfaction.” 

TIV’s CompuCall quickly addresses the challenge of diminishing telephone revenues in hotels and is uniquely designed to price the right call, for the right guest, at the right time to capture all appropriate telephone revenues. 

Starting in 1987, Dallas-based TIV has evolved as the leader in telecom revenue generation and management worldwide. TIV has developed a system, a strategy, and a proven methodology for more than 950 hotels, utilizing their TIV CompuCall Telephone Revenue Yield Management system. TIV is found in major hotel properties on 6 continents and in more than 80 countries. TIV is located on the Internet at www.tiv.com

Founded in 1968, Preferred Hotels & Resorts Worldwide (www.preferredhotels.com; GDS code: PH) is a global brand of 120 of the world’s finest independently owned and operated luxury hotels and resorts.  Every member hotel, though distinctive and unique, shares the same dedication to service and must qualify for membership by adhering to Preferred’s Standards of ExcellenceTM, an award-winning quality assurance program that includes an annual, third party unannounced audit of 1,600 standards and practices. Headquartered in Chicago, with sales offices in 12 cities worldwide, Preferred is a wholly owned subsidiary of IndeCorp Corporation, an organization dedicated to providing independent hotel brands with the resources needed to compete effectively with global hotel chains and preserve the diversity and distinctiveness of the world’s independent hotels.
 

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Contact

TIV Operations Group, Inc. 
Louis A. Martinelli President
1-972-624-7000 ext. 210
moreinfo@tiv.com 
www.tiv.com 


Preferred Hotels & Resorts Worldwide
Roberta Lee
Linden Alschuler & Kaplan Public Relations
1-212-575-4545
rlee@lakpr.com
www.preferredhotels.com 

Also See Hyatt International Hotels and TIV Operations Group Announce Innovative Telecom Improvement Solution / May 2002
Summit Hotels & Resorts, and TIV Operations Group Sign Pact to Improve Telecom Profits / June 2002


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