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on Guidelines for Inter-Vendor Cooperation and Systems Integration |
CHICAGO, June 27, 2002 - Nine prominent
hotel industry technology leaders from around the world, meeting over a
two-day period prior to HITEC, have formed an initiative to break through
the current impasse on systems integration and productivity. The initiative,
known as Hotel Technology - Next Generation (HTNG), aims to define a new
approach to providing systems and technology services at the property,
brand, management company and ownership levels.
The group concluded that the hotel industry is fundamentally dissatisfied with the effectiveness of current technology options and their preparedness to address future business needs. The primary causes of this dissatisfaction were:
The HTNG initiative aims to define a new approach that will facilitate the development of next-generation, customer-centric systems that will better meet the needs of the global hotel community. Commencing with the development of specific architectural and business guidelines, HTNG will work to promote closer vendor working relationships, system interoperability, and the development of new service-delivery models. HTNG has produced a white paper, "A Path to Achieving Next-Generation Technology for the Hotel Industry," available by e-mail, that details the group's analysis and recommendations, including a set of proposed guidelines. It has also launched a campaign that will, starting at HITEC, seek to determine the level of support among industry participants, and to obtain feedback on its initial findings. "The objective of Hotel Technology - Next Generation initiative is to respond to the technology needs of the hotel industry," says Jim Yoakum, a member of the HFTP Technology Hall of Fame and former Chief Information Officer of Marriott International and later, Choice Hotels International. "Hopefully, it will lead toward establishing inter-vendor cooperation and systems integration, creating a much-needed customer-centric platform within our industry." The multi-national, multi-disciplinary group consists of:
About Hotel Technology - Next Generation Launched by nine prominent hotel technology industry leaders during a two-day meeting held prior to HITEC 2002, Hotel Technology - Next Generation (HTNG), aims to define a new approach to providing systems and technology services at the property, brand, management company and ownership levels. HTNG aims to facilitate the development of next-generation, customer-centric systems that will better meet the needs of the global hotel community. Commencing with the development of specific architectural and business guidelines, HTNG will work to promote closer vendor working relationships, system interoperability, and the development of new service-delivery models. |
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cecilia coakley keatingpr [email protected] 343 millburn avenue millburn, nj 07041 973.921.2006 [email protected] |
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