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Hospitality Management Students |
MIAMI, Fla. (Feb. 1, 2002)� Florida International University�s Hospitality
Management students turned out to hear J.W. Marriott, Jr. speak about the
hotel chain�s 75-year anniversary.
To an audience of more than 500 hospitality students and 50 Marriott managers from South Florida, Marriott gave a detailed account of the company�s roots and touched on the reasons why Marriott has been among the most successful hotel chains. �There are five important points to remember when dealing in the hospitality
industry,� said Marriott.
Understanding the operational side, especially the food and beverage end, is yet another important point. Marriott acknowledges that for many hotels � food and beverage� are probably the hardest part of the business. When it comes to management styles, Marriott believes that management by wandering around helps the employees as well as employers. �It is important to understand and see operations from the point of view of the employees as well as to take the time to understand and take care of their concerns,� said Marriott. Marriott ended the lecture with what he felt was the reason for the success of Marriott and the key to success for anyone, �Do something you like doing�enjoy your work.� Located at FIU-Biscayne Bay in North Miami, the FIU School of Hospitality Management is widely recognized by industry leaders as one of the nation's top-rated programs. |
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http://hospitality.fiu.edu |
Also See | Miami-Dade County Home to Five Collegiate Programs in Hospitality Management / August 2001 |