Today's News

StepStone Hospitality Awarded Management of the Hampton Inn Burlington, Vermont

StepStone Hospitality Awarded Management of the Hampton Inn Burlington, Vermont

April 22, 2014

Extensive Renovation Planned for Late 2014 PROVIDENCE, R. I. (April 22, 2014) - StepStone Hospitality today announced the acquisition of the Hampton Inn...

Cendyn® Launches Cendyn/One™ Cloud-Based Software and Services Platform Company

Cendyn® Launches Cendyn/One™ Cloud-Based Software and Services Platform Company

April 22, 2014

Millions of dollars in research and development invested to create the first comprehensive one-to-one digital marketing solution for the hospitality industry...

Trigild & Blu Hotel Investors Acquire the 100-key Holiday Inn Express in Santa Cruz, CA for $16.5 M

Trigild & Blu Hotel Investors Acquire the 100-key Holiday Inn Express in Santa Cruz, CA for $16.5 M

April 22, 2014

Trigild to Take Over as Property ManagerSAN DIEGO  (April 22, 2014) - Expanding their Southern California hotel portfolio, San Diego-based Trigild and...

Buffalo Niagara Region Goes Hotel Crazy Betting on Future with as Many as 26 New Hotels in 5 Years

Buffalo Niagara Region Goes Hotel Crazy Betting on Future with as Many as 26 New Hotels in 5 Years

Jay Rey | The Buffalo News, N.Y. | April 22, 2014

April 22--Buffalo Niagara is getting a little hotel crazy. There's the new Marriott Buffalo HarborCenter taking shape next to First Niagara Center. And the...

5 Tips to Growing Your Hotel Database for Increased Revenues and a Better Guest Experience

5 Tips to Growing Your Hotel Database for Increased Revenues and a Better Guest Experience

April 22, 2014

ZDirect says a rich customer database is key to helping hotel marketing strategies succeed, drive revenues and increase guest loyalty   [HALLANDALE...

The 3 Levels of a Customer Experience

The 3 Levels of a Customer Experience

April 22, 2014

by Jana LoveSomething that is always relevant and seemingly misunderstood is the Customer Experience. Harley Manning and Kerry Bodine of Outside In defines...

VingCard Elsafe’s New Allure RFID Locking System Makes Global Debut at Luxury Alion Beach Hotel

VingCard Elsafe’s New Allure RFID Locking System Makes Global Debut at Luxury Alion Beach Hotel

April 22, 2014

5-Star oceanfront Cyprus hotel is first property worldwide to implement Allure by VingCard's interactive next generation security lock panel technology Paris -...

Educational Institute Wins Bronze Telly Award for Controlling Alcohol Risks Effectively (CARE) Video

Educational Institute Wins Bronze Telly Award for Controlling Alcohol Risks Effectively (CARE) Video

April 22, 2014

Orlando, Florida, April 2014-The American Hotel & Lodging Educational Institute (EI) has won a Bronze Telly in the 35th annual Telly Awards, which honors...

Cachet Hotel Group Partners with G-Holdings to Launch NANO Hotels & Resorts Brand; To Debut in NYC

Cachet Hotel Group Partners with G-Holdings to Launch NANO Hotels & Resorts Brand; To Debut in NYC

April 22, 2014

SHANGHAI, April 22, 2014 -- Cachet Hotel Group (CHG), announced today important milestones for their continued global expansion at a press conference held...

Invest Hospitality LLC and Cachet Hotel Group Form Joint Venture, Invest Hospitality Asia

Invest Hospitality LLC and Cachet Hotel Group Form Joint Venture, Invest Hospitality Asia

April 22, 2014

SHANGHAI, April 22, 2014 -- Invest Hospitality (IH) and Cachet Hotel Group (CHG) today announce the formation of a joint venture hospitality company to be...

Jin Jiang International Hotels Signs MOU with Hanwha Hotels & Resorts for Cooperative Partnership

Jin Jiang International Hotels Signs MOU with Hanwha Hotels & Resorts for Cooperative Partnership

April 22, 2014

SHANGHAI, April 22, 2014 -- On 18 April, a Memorandum of Understanding (MOU) signing ceremony between two leading hospitality groups, Jin Jiang International...

Choice Hotels and Boli Hotel Management Enter Agreement to Develop Clarion & Quality Brands in China

Choice Hotels and Boli Hotel Management Enter Agreement to Develop Clarion & Quality Brands in China

April 22, 2014

ROCKVILLE, Md., April 22, 2014 -- Choice Hotels International, Inc. (NYSE: CHH), one of the world's largest hotel companies, is pleased to announce today the...

Georgia’s Jekyll Island Authority Approves Trammell Crow’s Concept Plans for Two More Island Hotels

Georgia’s Jekyll Island Authority Approves Trammell Crow’s Concept Plans for Two More Island Hotels

Sarah Lundgren | The Brunswick News, Ga. | April 22, 2014

April 22--Jekyll Island Authority board members Russ Kruger, above left, and Richard Royal take in the view of the beach from a room in the Westin Hotel,...

Catawba Hotel Assoc. II to Break Ground on New Build Hampton Inn & Suites in Fort Mill, SC

Catawba Hotel Assoc. II to Break Ground on New Build Hampton Inn & Suites in Fort Mill, SC

April 22, 2014

April 22, 2014  (Fort Mill, SC) – Warren Norman Company, Inc. is happy to announce the groundbreaking of a 102 - room Hampton Inn and Suites in Fort...

First New Hotel in 20 Years Set to Open in St. Pete Beach, FL, The Hotel Zamora

First New Hotel in 20 Years Set to Open in St. Pete Beach, FL, The Hotel Zamora

April 22, 2014

St. Pete Beach, Florida - April 2014 – The Hotel Zamora, St. Pete Beach's first new hotel in more than 20 years, is slated to make its debut next month,...

NYC Hoteliers, Sean MacPherson, Ira Drukier, & Richard Born to Open The 184-room Ludlow in June 2014

NYC Hoteliers, Sean MacPherson, Ira Drukier, & Richard Born to Open The 184-room Ludlow in June 2014

April 22, 2014

New York City, April 22, 2014 - New York hoteliers, Sean MacPherson, Ira Drukier, and Richard Born, are making their Lower East Side debut with a new 184-room...

Coconut Creek, Florida’s First Hotel, a 105-room Hampton Inn & Suites Soon to Open

Coconut Creek, Florida’s First Hotel, a 105-room Hampton Inn & Suites Soon to Open

Arlene Satchell | Sun Sentinel | April 22, 2014

April 22--Construction workers Friday were busy putting together some of the final pieces to Coconut Creek's first hotel set to open in late spring. From...

The 120-key TownePlace Suites Dodge City Set to Open in Kansas; Managed by Plains Management Group

The 120-key TownePlace Suites Dodge City Set to Open in Kansas; Managed by Plains Management Group

April 22, 2014

Dodge City, Kansas - April 22, 2014 - The 120-suite TownePlace Suites by Marriott in Dodge City, Kansas is scheduled to open on Wednesday, April 30, 2014....

Owned by DSA Roanoke, the 126-room Hampton Inn & Suites Roanoke Airport Opens in Virginia

Owned by DSA Roanoke, the 126-room Hampton Inn & Suites Roanoke Airport Opens in Virginia

April 22, 2014

April 22, 2014 - ROANOKE, Va. and MCLEAN, Va. - Hampton Hotels, Hilton Worldwide's global brand of more than 1,900 mid-priced Hampton Inn, Hampton Inn &...

IACC-Americas Presents Annual Education Awards and Scholarships

IACC-Americas Presents Annual Education Awards and Scholarships

April 22, 2014

NEW YORK, NY) - April 22, 2014 - At the 33rd IACC-Americas annual conference at Pacific Palms Resort in Los Angeles, CA, IACC-Americas President TJ Fimmano...

Hard Rock International Names Marco Roca Executive Vice President/Chief Development Officer, Hotels

Hard Rock International Names Marco Roca Executive Vice President/Chief Development Officer, Hotels

April 22, 2014

ORLANDO, Fla., April 22, 2014 -- Hard Rock – one of the world's most-recognizable and iconic brands – announces Marco Roca as EVP of Hotel Development for...

Jeff Zelkin Named General Manager, Embassy Suites Hotel Colorado Springs, CO by Spire Hospitality

Jeff Zelkin Named General Manager, Embassy Suites Hotel Colorado Springs, CO by Spire Hospitality

April 22, 2014

CHICAGO (APRIL 22, 2014) - Spire Hospitality, one of the nation's leading and most respected hotel management companies, announces Jeff Zelkin as general...

Sheraton Puerto Rico Hotel & Casino Appoints Sam Basu as General Manager

Sheraton Puerto Rico Hotel & Casino Appoints Sam Basu as General Manager

April 22, 2014

SAN JUAN, Puerto Rico (April 22, 2014) - Sheraton Puerto Rico Hotel & Casino announced today the appointment of Sam Basu as the new general manager. Basu hails...

Spire Hospitality Names Matthew Wheeler as General Manager of High Peaks Resort in Lake Placid, NY

Spire Hospitality Names Matthew Wheeler as General Manager of High Peaks Resort in Lake Placid, NY

April 22, 2014

CHICAGO (APRIL 22, 2014) - Spire Hospitality, one of the nation's leading and most respected hotel management companies, appoints Matthew Wheeler as general...

Benchmark Hospitality Names Billy Alberigi Director of Operations for Bardessono, Napa Valley, CA

Benchmark Hospitality Names Billy Alberigi Director of Operations for Bardessono, Napa Valley, CA

April 22, 2014

The Woodlands (Houston), Texas, April 22, 2014 - Benchmark Hospitality International®, a leading U.S.-based hospitality management company, has named Billy...

Kimpton’s Sky Hotel in Aspen, Colorado Welcomes Casandra Foister as New Director of Sales

Kimpton’s Sky Hotel in Aspen, Colorado Welcomes Casandra Foister as New Director of Sales

April 22, 2014

(Aspen, Colo.) - April 22, 2014 - Kimpton's Sky Hotel in Aspen is thrilled to welcome industry veteran Casandra Foister as the hotel's new Director of Sales...

Swire Hotels Begins Development of 352-key EAST, Miami at Brickell City Centre to Open Fall 2015

Swire Hotels Begins Development of 352-key EAST, Miami at Brickell City Centre to Open Fall 2015

April 23, 2014

(Hong Kong - April 23, 2014) - Swire Hotels announces the 2015 opening of EAST, Miami at Brickell City Centre, Swire Properties Inc's $1.5 billion mixed-use...

When a Customer Says - “I Don’t Care If It’s Against Company Policy”

When a Customer Says - “I Don’t Care If It’s Against Company Policy”

April 23, 2014

By Steve DiGioia Have you ever walked into a store or been a guest at a hotel and had a problem that was “out of the ordinary”?  Of course you have,...

Owned by Falls Hotel LLC, the 79-room Hampton Inn Niagara Falls/Blvd Opens in New York

Owned by Falls Hotel LLC, the 79-room Hampton Inn Niagara Falls/Blvd Opens in New York

April 23, 2014

April 23, 2014 - MEMPHIS, Tenn., NIAGARA FALLS, N.Y. and MCLEAN, Va. - Hampton Hotels, Hilton Worldwide's global brand of more than 1,900 mid-priced Hampton...

Travel Outlook Premium Reservations Call Center™ Contracts with La Cantera Hill Country Resort

Travel Outlook Premium Reservations Call Center™ Contracts with La Cantera Hill Country Resort

April 23, 2014

Travel Outlook Premium Reservations Call Center™ has signed an agreement to provide overflow voice reservations call services for La Cantera Hill Country...

Clear Sky Software’s Beverage Inventory Management System Saving Time and Money in Atlanta

Clear Sky Software’s Beverage Inventory Management System Saving Time and Money in Atlanta

April 23, 2014

CHARLOTTE, North Carolina - April 23, 2014 - Clear Sky Software, Inc.® announced today that the Atlanta Airport Marriott has installed its beverage inventory...

The 143-room Aloft Calgary University Opens in Alberta, Canada; Owned by University Hotels

The 143-room Aloft Calgary University Opens in Alberta, Canada; Owned by University Hotels

April 23, 2014

April 23, 2014 - CALGARY, Alberta - Starwood Hotels & Resorts Worldwide, Inc.® (NYSE:HOT) today announced the opening of Aloft Calgary University, the first...

Jay R. Campbell Appointed General Manager of the 416-room Hilton Clearwater Beach Resort in Florida

Jay R. Campbell Appointed General Manager of the 416-room Hilton Clearwater Beach Resort in Florida

April 23, 2014

Clearwater Beach, Fla. - April 23, 2014 --  Jay R. Campbell has been named general manager of the 416-room Hilton Clearwater Beach resort nestled on 10...

Alila Hotels & Resorts Makes Two Senior Appointments in Indonesia

Alila Hotels & Resorts Makes Two Senior Appointments in Indonesia

April 22, 2014

Names Patrick Murray as General Manager for Alila Jakarta and Siddharth Biswas as Resident Manager at Alila Villas Uluwatu 23rd April 2014 - Leading boutique...

Getting Dimensional About Guest Experiences

Getting Dimensional About Guest Experiences

April 23, 2014

By Roberta Nedry Tangible tasks, creative designers, innovative architects, accurate measurements and efficient operations lead to getting the physical...

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